The Nutanix Nitro Program is an exclusive engagement and rewards platform for authorized distributors across Asia Pacific. It's a points-based program that recognizes and rewards individuals for selling Nutanix products, completing certified training, registering deals, and engaging in various program activities. The program is open to sales, presales, and technical employees of distributor organizations that hold a valid agreement with Nutanix.

A Distributor Admin must accept the program's Terms & Conditions on behalf of the company to activate employee participation. This ensures compliance, central coordination, and approval of claims submitted by the distributor team.

To update your profile or change your password, log in and navigate to the Profile section. Keeping your information up to date ensures smooth communication and claim validation.

Click on "Forgot Password" on the login screen to receive a reset link on your registered email.

You can earn points by completing eligible actions such as sales, training courses, webinar attendance, and deal registrations. The more you participate, the more rewards you unlock.

Head to the Submit Claims section in the left navigation menu. Search for your eligible activity (sales/training) and follow the prompts to submit your claim for approval.

Claims must be submitted within 30 days of completing the eligible activity. Late claims may not be accepted, so timely submission is recommended.

Points are credited quarterly in line with Nutanix's financial calendar (Q1: Feb-Apr, Q2: May-Jul, Q3: Aug-Oct, Q4: Nov-Jan). Please allow 30-40 days after the end of the quarter for processing and credit.

Your updated point balance is available under "Points". This section also shows a detailed history of earned, redeemed, and expired points.

Yes. Points expire 12 months from the date of credit. Be sure to redeem them within this timeframe to avoid expiry.

No, points are non-transferable and are linked to the individual account through which they were earned.

You can redeem points against a wide selection of products and experiences available in the Rewards Catalogue. Browse the catalogue, choose your item, and place your order directly through the portal.

You may redeem points as soon as they appear in your account. You can also accumulate points for higher-value rewards.

No. All costs, including shipping and handling, are already included in the point value shown for each item.

Once an order is placed, you'll receive an email confirmation. You can also track your order under My Account > Orders.

You'll receive a confirmation email immediately after placing your order. This email serves as your order receipt.

Delivery times vary by country and item, but most orders are delivered within 6 weeks. You'll be notified in case of delays.

If your reward hasn't arrived after 6 weeks, raise a ticket via the Contact Us section under Redemption-Related and include your order number.

Inspect your item upon receipt. If damaged, report the issue through Contact Us within 7 days. Claims submitted after this period won't be eligible for return or replacement.

No. Once an order is submitted, it cannot be modified or cancelled. Please double-check your selection before confirming.

Submit your query using the Contact Us form and select the appropriate category to ensure faster support.

Visit the "Program Assets" tab to find and download updated resources.

Yes. You may register for the same course in another city or wait for the next available session in your region.

No, results will be shared privately via email with individual participants.

The calendar is refreshed during the first week of each month and includes new sessions and updates to the Training Content Map.

Yes. The Certified Partner Resource Desk is your go-to for all program-related support, including claims, training, redemptions, and portal access.